Payment Policy

All transactions in our store are processed in the currency of the customer’s country of residence — Canadian Dollars (CAD$) for customers in Canada, and US Dollars (USD$) for customers in the United States. This ensures a smooth and transparent checkout experience.

Accepted Payment Methods

We accept the following secure payment methods:

• Visa
• MasterCard
• Maestro
• American Express (Amex)
• UnionPay
• Shop Pay
• PayPal
• Google Pay

Secure Transactions

Your security is our top priority. All payment information is transmitted using encrypted SSL technology to ensure full protection of your sensitive data. For more details on how we handle your personal and payment information, please refer to our Privacy Policy.

Payment Authorization

Once your payment is approved, the transaction amount will be immediately reserved, and you will receive an order confirmation email. If your payment authorization is not approved, your order will be automatically canceled and no charges will apply.

Customer Service

We’re here to help. You can reach us during our business hours:

• Email: support@nova-canada.ca
• Contact form: Contact Us
• FAQ: Frequently Asked Questions

Business Hours (EST):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

We aim to respond to all inquiries within 24 business hours.